The British Towns Network provides UK Wide Web page hosting to Community, non-profit making organisations and Charitable Organisations. British Towns Network reserves the right to suspend or cancel a customer's access to any or all services provided by British Towns Network when British Towns Network decides that the account has been inappropriately used or otherwise.
Accounts are to be used by the primary owner only. Account holders are not permitted resell, store or give away web-hosting services of their website to other parties. Web hosting services are defined as allowing a separate, third party to host content on the owner's web site. Exceptions to this include ad banners, classified ads, and personal ads.
British Towns Network reserves the right to refuse service and /or access to its servers to anyone.
British Towns Network does not allow any of the following content to be stored on its servers:
High bandwidth usage: British Towns Network offers an unlimited use policy by maintaining very large ratios of bandwidth per customer. In rare cases, British Towns Network may find a customer to be using server resources to such an extent that he or she may jeopardise server performance and resources for other customers. In such instances, British Towns Network reserves the right to impose the High Resource User Policy for the consideration of all customers.
Resources are defined as bandwidth and/or processor utilisation. British Towns Network may implement the following policy to its sole discretion:
When a website is found to be monopolising the resources available British Towns Network reserves the right to suspend that site immediately. This policy is only implemented in extreme circumstances and is intended to prevent the misuse of our servers. Customers may be offered an option whereby British Towns Network continues hosting the website for an additional fee.
All accounts are set up on a prepay basis. Although British Towns Network reserves the right to change prices of accounts or services at any time all pricing is guaranteed for the period of prepayment. Payment is due each anniversary year or month following the date the account was established.
British Towns Network reserves the right to suspend other services until outstanding debt is cleared. The customer is responsible for all money owed on the account from the time it was established to the time that the customer sends a written cancellation request.
No bills or invoices will be sent by regular mail. Invoices will be sent at the customer’s request by email.
All payment is in UK sterling.
In order to streamline our accounting procedures and keep costs down British Towns Network runs a limited number of payment options.
This option is only available to customers who pay annually for their British Towns Network account.
British Towns Network cannot guarantee that a service will be provided until after any received cheques have been cleared.
The simplest option is to pay by monthly bank transfer. The customer, to cover set-up, additions and alterations to the service requirement, can easily vary this type of payment. Private individuals are able to set up this type of payment structure from most on-line banking services. Other customers may do so using a standard Standing Order available from their bank. We will provide bank details under separate cover.
British Towns Network reserves the right to cancel the service at any time. In this event customers will be entitled to a pro rata refund based upon the remaining period of membership. If a customer contravenes British Towns Network' terms of service a refund will not be issued in the event of a cancellation.
Customers may cancel their account at any time. During the initial trial period customers who wish to cancel will be entitled to a full refund for their hosting fees.
Fees charged for additional services on a pre-pay basis are non-refundable. Once the initial trial period has expired customers are not entitled to receive a refund unless the service is cancelled by British Towns Network. In addition some accounts incur set-up fees, these charges are also non-refundable.
The Customer agrees that it shall defend, indemnify, save and hold British Towns Network harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against British Towns Network, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns.
The Customer agrees to defend, indemnify and hold harmless British Towns Network against liabilities arising out of;
British Towns Network will not be responsible for any damages your business may suffer. British Towns Network makes no warranties of any kind, expressed or implied for services we provide. British Towns Network disclaims any warranty or merchantability or fitness for a particular purpose. The includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by British Towns Network and its employees. British Towns Network reserves the right to revise its policies at any time.